Our commitment to our customers here at Knotice is how we do business. Client Success supports that passion, to help our customers get the most out of their Knotice relationship. From training to strategy, integration to custom development, plus the creation, design and execution of campaigns and the analytics that follow – the Client Success team is here for you.
To contact customer support, please email us or call 866.847.3286. We recommend email if you need to send screenshots or attachments. A support team member will contact you immediately if your request is between 8:00am EST to 5:30pm EST.
Please include the following information in your support request: your preferred means of contact; the urgency of the support request; and a complete description of the kind of issue you are encountering.