We maximize the ROI of direct digital marketing through process automation, increased relevance and improved performance.
Careers

A REASON TO WAKE UP IN THE MORNING

Knotice is an aggressive and passionate company that values creativity, intelligence, and straight talk. We hire smart, well-rounded people who are hungry to learn more. We strive to align the personal aspirations of our team members with the goals of the business so everyone feels good about getting out of bed and coming to work each and every day.

Knotice considers all applicants for available positions without regard to race, color, religion, marital status, physical ability, national origin, sex, sexual orientation, age, disability or veteran status.

If you want a reason to wake up in the morning, please send your resume to careers@knotice.com.


Senior Account Executive, Display Media

Knotice is a fast-paced, rapidly growing direct digital marketing firm looking for an energetic and motivated individual to join our professional services organization as a Senior Account Executive, Display Media in the Seattle, WA branch office. We’re headquartered in Akron, Ohio with clients throughout the United States. To learn more about Knotice (pronounced 'notice') please visit http://www.knotice.com.

Job Description

  • The ideal candidate will have extensive experience in, and understanding of, effective online marketing communication strategies and tactics. Direct experience managing banner ad campaigns is required. Experience with mobile banner ads is preferred.
  • Qualified candidates will have 5+ years experience in media planning, production, buying, and campaign measurement for blue-chip clients as part of an outside or inside interactive agency.
  • Candidates will have a blend of project management, creative management and client services skills and a strong working knowledge of the technical underpinnings of today’s online marketing landscape.
  • Candidates will need to demonstrate a track record of outstanding client service, continued revenue growth and exceptional work produced at every level.
  • Candidates will be ready to accept responsibility for the day-to-day supervision and growth of multiple accounts working directly with VP- and Director-level contacts.
  • The senior account executive (SAE) is responsible for managing the day-to-day workflow of the accounts to which he/she is assigned. This position is both client-facing and internally accountable.
  • The SAE will assure quality, adherence to messaging, and alignment with stated strategies for all efforts.
  • The SAE will be responsible for managing the flow of all creative and production work through the various resources available.
  • He/she is also responsible for managing client profile databases either directly on the platform or through the help of other staff. The SAE will also work with the Technical Project Manager to coordinate management of technically-focused projects or project parts.
  • The SAE will work with AE(s) and accounting staff to ensure the correctness and completeness of billing instruction at the end of each month.

Requirements

  • The ideal candidate will have a bachelor’s degree in Marketing, Business, or a related field.
  • 5+ years of experience in interactive marketing and agency experience
  • 5+ years of experience in online banner ads
  • Experience in mobile banner ads preferred
  • Must be comfortable with internet technology and internet best practices
  • Excellent written and verbal communication skills required
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including but not limited to, Outlook, Word, Excel, Explorer, and PowerPoint
  • Willingness to work in a fast-paced, challenging environment
  • Detail oriented and organized, with exceptional prioritization skills
  • Ability to effectively communicate with senior management, supervisors, peers and clients internally and externally
  • Ability to work effectively within a group as well as independently motivated with minimal supervision

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K Competitive Salary

Apply Now

SUPPORT AND USABILITY MANAGER

Knotice is looking for an energetic, motivated individual to join our Onboarding, Education, and Support team as the Support and Usability Manager. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Responsibilities

  • Responsible for ensuring the Concentri®, Knotice’s direct digital marketing platform, achieves and maintains the highest levels of user experience
  • Identifying and resolving customer support issues that arise, both internally and externally
  • Ensuring that Knotice customer support consistently exceeds customer expectations
  • Ability to enrich the customer support experience by identifying frequent support issues
  • Build a customer resource of solutions and FAQs
  • Responsible for creating and maintaining a customer support portal
  • Monitoring the platform for potential workflow, usability, or functional improvements
  • Communicating improvements to the quality assurance and development team
  • Responsible for creating, maintaining, and enriching customer relationships
  • Gather direct feedback and identify user roadblocks
  • Gain additional insight into the new uses of the software platform

Requirements

  • 5+ years of experience in customer service
  • 5+ years in training or support
  • 5+ years in user-centric design or development
  • Solid knowledge of HTML, CSS, and JavaScript, DNS, XML, HTTP Protocols including SOAP and REST (XML, JSON, JSONP)
  • Passion for customer service
  • Effective, clear, and collaborative communication skills
  • Experience with C# and/or Fiddler will be especially advantageous
  • An eye for troubleshooting and a love of problem solving
  • Ability to work successfully as the member of a cross-functional team
  • Ability to solicit information and assistance from contributors throughout the organization
  • Ability to demonstrate consistent commitment and initiative toward producing business solutions for the company

Benefits

Knotice offers a comprehensive benefit package, paid vacation, Short Term Disability, and 401K.

Apply Now

ACCOUNT SUPERVISOR

The Account Supervisor is responsible for leading a team of Account Executives and Senior Account Executives with an expectation to deliver against client goals and objectives. Responsibilities include cultivating and nurturing strong working relationships with clients, developing effective marketing strategies, planning and executing campaigns, analyzing and reporting of campaign performance, and business development. Each Account Supervisor manages a multi-client book of business.

Job Description

The account supervisor within our Professional Services organization is responsible for managing the client relationships and overall engagements for the clients to whom he/she is assigned. This position is both client-facing and internally accountable. The account supervisor will assure quality, adherence to messaging, and alignment with stated strategies for all efforts. He/she will work closely with the clients to set goals, strategies and tactics for clients and prepare those for presentation to the client. He/she will review estimates prepared by the AE(s)/Sr. AE(s) before they are presented to the client.

The account supervisor is also responsible for the organic growth of the accounts under his/her care. This will require him/her to be very knowledgeable about the products and services Knotice offers (or could offer), to put them together in various new ways that provide value for the client. The account supervisor should also be a subject matter expert in at least one of the channels in which Concentri operates (email, SMS, mobile web or dynamic web content) as well as the best practices for delivery, measurement and testing for that (those) channel(s).

The account supervisor will work with the Sr. AE(s) to put proposals or POV’s together to recommend such programs in a way that demonstrates value and ROI for the client; a consultative sales approach.

The account supervisor will work with the Sr. AE(s), AE(s) and accounting staff to ensure the correctness and completeness of billing instruction at the end of each month. The account supervisor is accountable, though not necessarily responsible for this work.

The account supervisor will be accountable for overall quality of creative and production work produced for his/her clients. He/she is also accountable for client profile databases that will be managed by his/her staff. As much as the account supervisor is a leadership role, with Sr. AEs and AEs as direct reports, it should also be understood as a mentoring role for these resources.

Requirements

The Account Supervisor should have at least a bachelor’s degree in a related field and >7 years’ experience in a marketing communications agency or in a client-side marketing capacity.

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K, Competitive Salary

Apply Now

Onboarding Specialist

Knotice is looking for an energetic and motivated individual to join our Onboarding, Education, and Support organization as an Onboarding Specialist. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com

Job Description

The Onboarding Specialist (OS) is responsible for working with new customers to implement our proprietary software platform, train them in the use of the platform, and provide ongoing education and support for all users of the platform. The OS represents Knotice and is responsible for creating, maintaining, and expanding customer relationships.

The OS will be immersed in the user experience, and will be expected to grow into an expert on all aspects of Knotice’s product offerings, both current and forthcoming. The OS will also be expected to have thorough knowledge of the different ways in which Knotice customers use Knotice products. The OS will also work with the OES and the Development Teams to describe new use cases for the software, provide feedback on possible improvements, track bugs, and provide accurate and efficient customer support.

The OS may also work with the Professional Services Department to coordinate management of projects or project parts.

Requirements

  • Bachelor’s degree in related field
  • Over 2 years experience in customer service
  • Over 2 years experience training clients or users on software
  • Over 2 years experience providing customer support
  • Solid knowledge of HTML
  • Solid knowledge of DNS (Domain Name System)
  • Passion for customer service
  • Eye for troubleshooting
  • Thorough understanding of Saas (Software as a Service)
  • Understanding of Email Marketing
  • Knowledge of MS Office Suit

Benefits

Health, Dental, Vision, Short Term Disability, Paid Vacation, 401K

Business Intelligence Sr. Statistician (Filled)

Knotice is a fast-paced, rapidly growing direct digital marketing firm in Akron, Ohio with clients throughout the United States. To learn more about Knotice (pronounced 'notice') please visit http://www.knotice.com. We're looking for an energetic and motivated individual to join our Business Intelligence and Analysis organization as a Senior Statistician.

Job Description

  • The ideal candidate will have experience in, and understanding of, effective online marketing communication strategies and tactics. (Direct experience managing CRM, email, web or mobile campaigns is preferred.)
  • Qualified candidates will have 5+ years experience working with cross-functional teams in planning and executing data analysis, profiling and segmentation, model score development and validation, online contact strategy and multivariate analysis.
  • He/she will be responsible for leading and executing analytics and utilizes their knowledge and experience with statistical modeling processes & techniques to develop new custom and proprietary scoring models.
  • The Senior Statistician will execute statistical methods against marketing analytical objectives, including multiple regression methodologies, decision trees and clusters.
  • The Senior Statistician will collaborate with BI Database Manager to define data requirements and coordinate the data infrastructure requirements.
  • Candidates will have a blend of project management, data analysis and presentation management and a strong working knowledge of the technical underpinnings of today’s online marketing landscape.
  • The Senior Statistician will provide immediate business value to clients by optimizing client data to drive more targeted, relevant and successful communications and optimization of media spend.
  • The Senior Statistician will work with business intelligence organization to create and deliver presentations to internal and external clients on statistical analyses and interpretation of results.
  • Candidates will perform database analytics in support of marketing efforts.

Requirements

The ideal candidate will have:

  • Master’s degree in Applied Statistics/Economics.
  • 5 years of experience in SAS/SPSS programming and/or other statistical analysis software.
  • Must be comfortable with internet technology and internet best practices.
  • Strong knowledge of statistical theory and methods.
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including (but not limited to) Outlook, Word, Excel, Access, and PowerPoint.
  • Willingness to work in a fast-paced, challenging environment.
  • Detail oriented and organized, with exceptional prioritization skills.
  • Ability to effectively communicate with senior management, supervisors, peers and clients internally and externally.
  • Ability to work effectively within a group as well as independently motivated with minimal supervision

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K Competitive Salary

Apply Now

Technical Project Manager (FILLED)

Knotice is looking for a Technical Project Manager to manage database tasks that require programming, reporting or data interfaces beyond a normal Concentri marketing campaign. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Job Description

  • Work on projects involving t-SQL programing; SSRS report writing, and SSIS ETL
  • Assume responsibility early in the process until the engagements are successfully completed
  • Ensure that engagements finish on budget and on time
  • Manage client expectations and avoiding scope creep
  • Ensure that the team complies with corporate knowledge retention & distribution practices
  • Write functional specifications
  • Use traditional project management (Gantt charts, risk analysis, etc.)
  • Maintain project documentation
  • Act as liaison between account execs and HR to ensure adequate financial resources

Requirements

  • Strong organizational and communication skills
  • Familiarity with the technical concepts behind SQL programming, report writing, and enterprise data ETL.
  • Understanding of effective online marketing strategies and tactics.
  • Experience with technical/software development
  • Experience managing personnel

Benefits

Knotice offers a comprehensive benefit package, paid vacation, Short Term Disability, and 401K

Apply Now

Database Developer (FILLED)

Knotice is looking for an energetic, motivated individual to join our Development and Engineering team as a Database Programmer / Developer. Background in using T-Sql programming is preferred. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Job Description

  • Assess end user needs and implement business logic using T-Sql programming as part of a development team
  • Create, modify, and deploy stored procedures to be used in an existing web based application
  • Alter tables, indexes & views in a structured development environment
  • Interpret end user needs and implement reports using MSSQL Reporting Services
  • Alter & replicate existing MSSQL Integration Services projects according to ETL needs
  • Comprehend data concepts such as cubes, aggregates, relational schemas & ACID transactions
  • Identify and resolve performance issues in existing programming
  • Assist developers with change management

Requirements

  • 3+ years experience with SQL Server administration
  • 3+ years experience writing T-Sql queries
  • Experience with Microsoft SQL Server Integration Services
  • Experience with Microsoft SQL Server Reporting Services
  • TFS or other change control experience a plus
  • GreenPlum, PostgreSQL, PostgreS a plus
  • Proficient knowledge of TSQL
  • Competent with SQL Server
  • Good communication skills, including written and verbal skills
  • Good problem solving skills
  • Ability to work successfully as the member of a cross-functional team
  • Ability to solicit information and assistance from contributors throughout the organization
  • Ability to demonstrate consistent commitment and initiative toward producing business solutions for the company

Benefits

Knotice offers a comprehensive benefit package, paid vacation, Short Term Disability, and 401K.

Apply Now

Web Application Developer (FILLED)

Knotice is looking for an energetic, motivated individual to join our Professional Services Development team as a Web Application Developer. Background in developing custom applications is preferred. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Job Description

The Web Application Developer works closely with the Professional Services team to develop and maintain various online software applications. The experienced Web Application Developer will be responsible for creating and building advanced consumer-facing functionality to support client’s digital marketing initiatives. Ideal candidates will have that unique blend of strong technical skills and UI sensibility. In this role, you must be able to work with multiple projects with varying timeframes while working with a diverse group of teams (such as Production, Creative, Marketing, Engineering, QA and System Engineering). The Web Application Developer will also develop custom applications and modify existing applications to meet distinct and changing business requirements. Critical thinking, excellent written and verbal communication skills are critical to success in this role.

Qualifications

  • Must be able to work in ASP.NET, C#, Javascript, CSS, AJAX, VBScript, HTML, and SQL
  • Advises and consults on areas of website development, including best practices, browser compatibility and overall site usability/accessibility
  • Works with Software Engineering to design and create advanced tools to support production, editorial, and design functionalities
  • Assists with project planning, project definition, requirements definition, analysis, design, testing, and system documentation
  • Works on areas that require improvement, identifies and implements solutions
  • Takes ownership of some sections and products of client's website
  • Troubleshoots and provides general support and maintenance to various sections and pages of client's website
  • Identifies areas for site and product improvement, adding features and functionalities where appropriate
  • Works with and extends the implementation of standard web protocols and procedures

Skills Required

  • Degree in Computer Science or related field, and/or equivalent work experience
  • < 5 years related web development experience
  • Strong understanding of object oriented programming
  • Experience working with a structure programming language
  • Good understanding of benefits and constraints of current Internet technologies
  • Experience writing technical specs and driving them through development
  • Ability to lead in a team-oriented and collaborative environment
  • Must demonstrate solid organization/communication skills
  • A passion for developing great software
  • Experience with CMS, portal, and email server software is a plus
  • Strong relational database skills (familiarity with reporting, data warehouse techniques or BI experience)

Tools and Methodologies

  • SQL Server 2005/2008
  • Visual Studio 2008
  • Visio
  • Dreamweaver
  • Photoshop
  • Microsoft Team Foundation Server

Benefits

Knotice offers an excellent benefit package that includes: Health, Dental, Vision, company-paid short term disability, paid time off, 401K, FSA/Dependent Care, and flexible hours.

Apply Now

DATA SERVICES MANAGER(Filled)

Knotice is looking for an energetic, motivated individual to lead our Data Services Department. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Responsibilities

  • Lead, manage and mentor Data Services team members
  • Resource utilization planning to maximize department productivity, moral and profitability
  • Recruitment of talented data professionals
  • Effectively manage both long term projects and ad hoc data service requests
  • Establish and implement documentation standards for requirements, designs and maintenance plans
  • Continual Improvement of Data Services processes and efficiency
  • Design and documentation of data integration processes, data marts, BI reports and other data service deliverables
  • Work directly with customers as Data Integration and Business Intelligence Subject Matter Expert
  • Design and document Automated Data Integration Packages
  • Identify core product feature candidates

Requirements

  • 5+ years of experience leading database programmers & analysts
  • 5+ years design and development of ETL processes
  • 3+ years of technical project management
  • 2+ years of Business Intelligence management
  • Proficient knowledge of TSQL
  • Competent with SQL Server
  • Good communication skills, including written and verbal skills
  • Good problem solving skills
  • Ability to work successfully as the member of a cross-functional team
  • Ability to solicit information and assistance from contributors throughout the organization
  • Ability to demonstrate consistent commitment and initiative toward producing business solutions for the company

Benefits

Knotice offers a comprehensive benefit package, paid vacation, Short Term Disability, and 401K.

Apply Now

Sales Engineer (Filled)

Knotice is looking for an energetic and motivated individual to join our team as a Sales Engineer. Knotice is a fast-paced, fast-growing direct digital marketing company in Akron, Ohio with customers throughout North America. Concentri®, Knotice’s original direct digital marketing software, has solutions that include onsite targeting, email marketing, mobile marketing, testing and optimization, landing page management, and universal profile management. Knotice guides marketers toward the efficient, effective application of relevant, highly-targeted marketing communications over today’s primary digital channels. Learn by visiting www.knotice.com.

Job Description

The Sales Engineer will be the primary technical resource for the company sales force. The Sales Engineer will also be responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities

  • Responsible for development and delivery of product demonstrations
  • Conceptualizing and communicating on how the company products and services affect opportunities and sales exposure within the organization
  • Performing customer needs assessments and solution finding sessions
  • Contributing to account scheme definition and review actively
  • Reviewing customer operations for improving business process opportunities
  • Understanding product capability gaps or functionality to define ways to handle them using partners, product enhancements, etc.
  • Requesting and coordinating resources required to support sales department
  • Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Able to convey customer requirements to Product Management teams
  • Able to travel throughout sales territory.

Skills and Specifications

The Sales Engineer must be self-motivated with a proven track record in software sales and knowledge of technology. Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports. Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must be prepared for extensive travel.

  • 3-5+ years relevant experience in vendor sales
  • Experience and familiarity of our products and line of business a plus
  • A B.S. in Computer Science or a related field is strongly preferred
  • Proven success-presenting technology as business solution
  • Able to make effective presentations or demonstrations in time constrained situations
  • Able to prioritize the work in muli-tasking environment
  • Effective verbal, written and presentation skills
  • Good team leading ability and managing additional technical resources for meeting the account needs

Education and Qualificatoins

  • 4-year degree in engineering, marketing, computer science or business fields
  • 3-5+ years relevant experience in vendor sales

Benefits

Health, Dental, Vision, Paid Time Off, 401k, Disability

Apply Now

Senior Software Engineer (2 Open Positions) (Filled)

Knotice (pronounced 'notice') is a well-established, fast-paced, rapidly growing software company whose product is a digital marketing platform that delivers targeted dynamic content via web, email and mobile. We have many large, recognizable clients nationwide. We are seeking a talented senior software engineer to help us scale our existing consumer facing platform using cloud and NOSQL technologies in our Seattle office, located near Pioneer Square.

Responsibilities

  • Research, prototype and implement leading edge, web-scale technologies.
  • Design and develop a real-time provisioning platform for scaling in the cloud.
  • Implement a NOSQL data store with integration points to existing data warehouses, and application databases.

Required Qualifications

  • A bachelor's degree in Business Information Systems, Computer Science, similar degree or experience is required.
  • 3+ years of web development experience, web services, OOP using Java, C# or C++ is required.
  • Experience developing public web scale applications that scale to millions of visitors each day.

Preferred Qualifications

  • Multi-Tenant, enterprise, SaaS architecture development experience
  • Experience with Software Development Life Cycle methodologies such as Agile and Scrum.
  • Deep understanding of design patterns and architectural patterns.
  • Experience with NOSQL & MPP platforms like Greenplum, Vertica, Couchbase, MongoDB, Memcached and Hadoop.
  • Experience with Cloud frameworks like: Azure and AWS.
  • Experience with Microsoft Technologies, .Net 3.0 or higher, SQL Server and C#.
  • Experience with Mobile Web Design and Mobile Application Development is a plus.

Benefits

Knotice provides competitive salaries for qualified individuals and an excellent benefits package.

To learn more about Knotice please visit http://www.knotice.com.

Apply Now

SENIOR INTERACTIVE MARKETING ACCOUNT EXECUTIVE(Filled)

Knotice is looking for an energetic and motivated individual to join our professional services organization as a Senior Interactive Marketing Account Executive. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Job Description

  • The ideal candidate will have extensive experience in, and understanding of, effective online marketing communication strategies and tactics. Direct experience managing CRM, email, web or mobile campaigns is a definite plus.
  • Candidates will have a blend of project management, creative management and client services skills and a strong working knowledge of the technical underpinnings of today’s online marketing landscape.
  • Candidates will need to demonstrate a track record of outstanding client service, continued revenue growth and exceptional work produced at every level.
  • Candidates will be ready to accept responsibility for the day-to-day supervision and growth of multiple accounts working directly with VP- and Director-level contacts.
  • Qualified candidates will have 5+ years experience planning, implementing, and managing marketing communications programs for blue-chip clients as part of an outside or inside interactive agency.
  • The senior account executive (SAE) is responsible for managing the day-to-day workflow of the accounts to which he/she is assigned. This position is both client-facing and internally accountable.
  • The SAE will assure quality, adherence to messaging, and alignment with stated strategies for all efforts.
  • The SAE will be responsible for managing the flow of all creative and production work through the various resources available.
  • He/she is also responsible for managing client profile databases either directly on the platform or through the help of other staff. The SAE will also work with the Technical Project Manager to coordinate management of technically-focused projects or project parts.
  • The SAE will work with AE(s) and accounting staff to ensure the correctness and completeness of billing instruction at the end of each month.

Requirements

The ideal candidate will have:

  • Bachelor's degree in Marketing, Business, or a related field
  • 5+ years of experience in interactive marketing and agency experience
  • Must be comfortable with Internet technology and Internet best practices
  • Excellent written and verbal communication skills required
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including but not limited to, Outlook, Word, Excel, Explorer, and PowerPoint
  • Willingness to work in a fast-paced, challenging environment
  • Detail oriented and organized, with exceptional prioritization skills
  • Ability to effectively communicate with senior management, supervisors, peers and clients internally and externally
  • Ability to work effectively within a group as well as independently motivated with minimal supervision

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K, Competitive Salary

ACCOUNT EXECUTIVE - MOBILE (Filled)

Knotice is looking for an energetic and motivated individual to join our professional services organization as an Account Executive - Mobile. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Job Description

  • The ideal candidate will have experience in, and understanding of, effective online marketing communication strategies and tactics. Direct experience managing SMS programs domestic and international, MMS, and the mobile web as well as 2D barcode technology. He or she will also have to have experience with the systems, standards, and procedures necessary to deal efficiently with mobile carriers, aggregators and application developers.
  • Candidates will have a blend of project management, creative management and client services skills and a strong working knowledge of the technical underpinnings of today’s online marketing landscape.
  • Candidates will need to demonstrate a track record of outstanding client service, continued revenue growth and exceptional work produced at every level.
  • Candidates will be ready to accept responsibility for the day-to-day supervision and growth of multiple accounts working directly with VP- and Director-level contacts.
  • Qualified candidates will have 2-4 years experience planning, implementing, and managing marketing communications programs for blue-chip clients as part of an outside or inside interactive agency.
  • The account executive (AE) is responsible for managing the day-to-day workflow of the accounts to which he/she is assigned. This position is both client-facing and internally accountable.
  • The AE-Mobile will assure quality, adherence to messaging, and alignment with stated strategies for all efforts.
  • The AE-Mobile will be responsible for managing the flow of all creative and production work through the various resources available.
  • He/she is also responsible for managing client profile databases either directly on the platform or through the help of other staff. The AE will also work with the Technical Project Manager to coordinate management of technically-focused projects or project parts.

Requirements

  • The ideal candidate will have a bachelor’s degree in Marketing, Business, or a related field.
  • 2-4 years of experience in interactive marketing and agency experience.
  • Must be comfortable with Internet technology and Internet best practices.
  • Excellent written and verbal communication skills required.
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including but not limited to, Outlook, Word, Excel, Explorer, and PowerPoint.
  • Willingness to work in a fast-paced, challenging environment.
  • Must be detail-oriented and organized, with exceptional prioritization skills.
  • Must have the ability to effectively communicate with senior management, supervisors, peers and clients internally and externally.
  • Must be able to work effectively within a group as well as independently motivated with minimal supervision.

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K Competitive Salary, Incentive/Bonus

Apply Now

Account Coordinator (Filled)

Knotice is a fast-paced, rapidly growing direct digital marketing firm in Akron, Ohio, with clients throughout the United States. We're looking for an energetic and motivated individual to join our Professional Services organization as an Account Coordinator. This is an excellent opportunity for the right candidate to begin a fulfilling career in interactive marketing. To learn more about Knotice (pronounced 'notice'), please visit http://www.knotice.com.

Job Description

  • The ideal candidate will have an understanding of effective online marketing communication strategies and tactics
  • Candidates should be able to coordinate multiple creative efforts at the same time
  • Organization and successful time management skills are a must
  • Candidates should be web-savvy and comfortable with Microsoft Word, Excel, PowerPoint, and various FTP software packages.
  • Customer service skills and a professional demeanor on the phone are a must.
  • The successful candidate will be able to learn quickly and take initiative addressing customer needs independently.

Requirements

  • The ideal candidate will have a Bachelor’s degree in Marketing, Business, or a related field
  • 0-2 years of experience in interactive marketing and agency experience
  • Must be comfortable with Internet technology and Internet best practices
  • Excellent written and verbal communication skills required
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including (but not limited to) Outlook, Word, Excel, Explorer, and PowerPoint
  • Willingness to work in a fast-paced, challenging environment
  • Detail oriented and organized, with exceptional prioritization skills
  • Ability to effectively communicate with senior management, supervisors, peers and clients internally and externally
  • Ability to work effectively within a group as well as independently motivated with minimal supervision

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K Competitive Salary

Apply Now

INTERACTIVE MARKETING ACCOUNT EXECUTIVE (2 OPEN POSITIONS) (Filled)

Knotice is looking for an energetic and motivated individual to join our professional services organization as an Interactive Marketing Account Executive. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Job Description

  • The ideal candidate will have experience in, and understanding of, effective online marketing communication strategies and tactics. Direct experience managing CRM, email, web or mobile campaigns is a definite plus.
  • Candidates will have a blend of project management, creative management and client services skills and a strong working knowledge of the technical underpinnings of today’s online marketing landscape.
  • Candidates will need to demonstrate a track record of outstanding client service, continued revenue growth and exceptional work produced at every level.
  • Candidates will be ready to accept responsibility for the day-to-day supervision and growth of multiple accounts working directly with VP- and Director-level contacts.
  • Qualified candidates will have 2-4 years experience planning, implementing, and managing marketing communications programs for blue-chip clients as part of an outside or inside interactive agency.
  • The account executive (AE) is responsible for managing the day-to-day workflow of the accounts to which he/she is assigned. This position is both client-facing and internally accountable.
  • The AE will assure quality, adherence to messaging, and alignment with stated strategies for all efforts.
  • The AE will be responsible for managing the flow of all creative and production work through the various resources available.
  • He/she is also responsible for managing client profile databases either directly on the platform or through the help of other staff. The AE will also work with the Technical Project Manager to coordinate management of technically-focused projects or project parts.

Requirements

The ideal candidate will have:

  • Bachelor's degree in Marketing, Business, or a related field
  • 2-4 years of experience in interactive marketing and agency experience
  • Must be comfortable with Internet technology and Internet best practices
  • Excellent written and verbal communication skills required
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including but not limited to, Outlook, Word, Excel, Explorer, and PowerPoint
  • Willingness to work in a fast-paced, challenging environment
  • Detail oriented and organized, with exceptional prioritization skills
  • Ability to effectively communicate with senior management, supervisors, peers and clients internally and externally
  • Ability to work effectively within a group as well as independently motivated with minimal supervision

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K, Competitive Salary

QA Analyst (2 Open Positions) (Filled)

Knotice is seeking talented software engineers to design and develop impressive new features with special attention to usability for our direct digital marketing platform, Concentri®. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com

Job Description

The QA Analyst works closely with the Development and Engineering team to plan, coordinate and participate in the testing of applications to verify the applications function according to set specifications and standards. The QA Analyst will also advise and consult on areas of website development. Critical thinking, problem solving, and excellent written and verbal communication skills are critical to success in this role.

Qualifications

  • Must be able to work in ASP.NET, C#, HTML
  • Advises and consults on areas of website development including best practices, browser compatibility and overall site usability/accessibility
  • Works with Software Engineering in developing test planning, writing test cases/scripts and test execution
  • Ability to define and track quality assurance metrics such as defects, defect counts, test results and test status
  • Participates in regular software releases and evaluates go-live success
  • Develops and executes automated test scripts to ensure the delivery of quality software applications
  • Responsible for daily implementation and maintenance of automated tests

Skills Required

  • Degree in Computer Science or Information Systems, and/or equivalent work experience.
  • 3+ years testing and strong automation experience
  • Technical writing ability
  • Expertise in C#, ASP.NET, HTML
  • Experience writing technical specs and driving them through development
  • Must demonstrate solid organization/communication skills
  • A passion for developing great software
  • Ability to work independently
  • Strong attention to detail and detail oriented
  • High technical aptitude

Tools and Methodologies

  • Telerik
  • Selenium
  • Microsoft Team Foundation Server

Benefits

Knotice offers an excellent benefit package that includes: Health, Dental, Vision, company-paid short term disability, paid time off, 401K, FSA/Dependent Care, and flexible hours.

Apply Now

Account Coordinator (Filled)

Knotice is looking for an energetic and motivated individual to join our Professional Services organization as an Account Coordinator. This is an excellent opportunity for the right candidate to begin a fulfilling career in interactive marketing. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Job Description

  • The ideal candidate will have an understanding of effective online marketing communication strategies and tactics
  • Candidates should be able to coordinate multiple creative efforts at the same time.
  • Organization and successful time management skills are a must.
  • Candidates should be web-savvy and comfortable with Microsoft Word, Excel, PowerPoint, and various FTP software packages.
  • Customer service skills and a professional demeanor on the phone are a must.
  • The successful candidate will be able to learn quickly and take initiative addressing customer needs independently.

Requirements

The ideal candidate will have:

  • The ideal candidate will have a bachelor's degree in Marketing, Business, or a related field.
  • 0-2 years of experience in interactive marketing and agency experience
  • Must be comfortable with internet technology and internet best practices
  • Excellent written and verbal communication skills required
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including but not limited to, Outlook, Word, Excel, Explorer, and PowerPoint
  • Willingness to work in a fast-paced, challenging environment
  • Detail oriented and organized, with exceptional prioritization skills
  • Ability to effectively communicate with senior management, supervisors, peers and clients internally and externally
  • Ability to work effectively within a group as well as independently motivated with minimal supervision

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K Competitive Salary

Support Specialist-Second Shift (Filled)

Knotice is looking for an energetic and motivated individual to join our Onboarding, Education, and Support organization as a Support Specialist. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com.

Responsibilities

The Support Specialist is responsible for working with internal and external customers to identify and troubleshoot issues, provide resolutions, and educate users about our proprietary software platform. The Support Specialist represents Knotice and is responsible for creating, maintaining, and expanding customer understanding of the platform, resolving tickets whenever possible, triaging issues and assigning to appropriate support resolution resources if escalation is required, and above all, providing excellent customer communication throughout the lifecycle of a support issue.

The Support Specialist will be immersed in the user experience, and will be expected to grow into an expert on all aspects of Knotice’s product offerings, both current and forthcoming. The Support Specialist will also be expected to have thorough knowledge of the different ways in which Knotice customers use Knotice products.

The Support Specialist will also work with the OES and the Development Teams to describe new use cases for the software, provide feedback on possible improvements, track bugs, and provide accurate and efficient customer support.

Requirements

  • Solid knowledge of HTML, CSS, and JavaScript
  • Over 2 years experience in customer service
  • Passion for customer service
  • Eye for troubleshooting
  • Thorough understanding of SaaS (Software as a Service)
  • Knowledge of MS Office Suite
  • Familiarity with troubleshooting web services, NDS, C#, ASP.NET, and/or databases will be especially advantageous

Benefits

Health, Dental, Vision, Short Term Disability, Paid Vacation, 401K

IMPORTANT NOTE: This position will work non-traditional hours. An example of a possible schedule is 2pm-10pm Eastern, Wednesday – Sunday. We will work with the right candidate to design the final schedule, but the majority of the hours must fall outside the traditional work week.

Quality Assurance Automation Engineer (Filled)

Knotice is seeking talented software engineers to design and develop impressive new features with special attention to usability for our direct digital marketing platform, Concentri®. A leader in direct digital marketing solutions, Knotice (pronounced “notice”) is based in Akron, Ohio, serving clients across the United States. We offer a fast-paced, friendly work environment with plenty of perks. To find out more about our growing, award-winning company, please visit http://www.knotice.com

Job Description:

The QA Engineer to works closely with the Development and Engineering team to create and maintain advanced framework required for test automation. As well as creating and managing automated test plans, the QA Engineer will also work directly with QA Analysts to ensure that test cases are explored and covered entirely. The QA Engineer will participate in the testing of applications to verify that applications function according to set specifications and standards. The QA Engineer will also design, implement, and maintain unit tests as well as functional automated tests on a daily basis.

Qualifications

  • Must be able to work in ASP.NET, C#, HTML
  • Extensive use of QA automated tools
  • Works with Software Engineering in developing test planning, writing test cases/scripts and test execution
  • Experience with designing, implementing, and maintaining unit and functional automated tests on a daily basis
  • Defines test approaches and strategies
  • Develops and executes automated test scripts to ensure the delivery of quality software applications
  • Responsible for daily implementation and maintenance of automated tests
  • Creates and maintains automated testing suites and script writing
  • Delivers all issues, risks, and test status’ in a detailed manner

Skills Required

  • Degree in Computer Science or Information Systems, and/or equivalent work experience.
  • More than 3 years of strong automation experience
  • Technical writing ability
  • Expertise in C#, ASP.NET, HTML
  • Experience writing technical specs and driving them through development
  • Must demonstrate solid organization/communication skills
  • A passion for developing great software
  • Ability to work independently
  • Strong attention to detail and detail oriented
  • High technical aptitude

Tools and Methodologies

  • Telerik
  • Selenium
  • Microsoft Team Foundation Server
  • SQA

Benefits

Knotice offers an excellent benefit package that includes: Health, Dental, Vision, company-paid short term disability, paid time off, 401K, FSA/Dependent Care, and flexible hours.

Senior Systems Administrator (Filled)

Knotice is looking for an energetic and motivated individual to join our team as a Senior Systems Administrator. Knotice is a fast-paced, fast-growing direct digital marketing company in Akron, Ohio with customers throughout North America. Concentri®, Knotice’s original direct digital marketing software, has solutions that include onsite targeting, email marketing, mobile marketing, testing and optimization, landing page management, and universal profile management. Knotice guides marketers toward the efficient, effective application of relevant, highly-targeted marketing communications over today’s primary digital channels. Learn by visiting www.knotice.com.

Job Description

The Ideal Senior Systems Administrator candidate will have extensive experience with the daily supervision, maintenance, and configuration of production level ISP Windows Servers, IIS, SSL, Linux, Apache, DNS, FTP, and other internet based services. This should include (but not be limited to) extensive experience with IIS admin and configuration, SSL Cert Management, Windows Server 2003-2008R2, Linux, hardware admin, backups, data retention, log file management, administration of security policies, and client interaction.

The Senior Systems Admin will interact closely with our software development, professional services, and account management teams. They will also need to possess strong networking skills involving critical server migrations, TCP/IP, load balancers, firewalls, and should have a strong understanding of RAID configuration and other production level hardware configuration.

Job Requirements

  • 5+ years experience with IIS administration
  • 8+ years experience with Windows Server Family
  • 3+ years experience with LAMP
  • 8+ years with Network Administration – TCP/IP
  • Excellent written and verbal communication skills
  • Detail oriented and organized
  • Ability to work effectively within a group as well as independently motivated with minimal supervision

Benefits

Health, Dental, Vision, Paid Time Off, 401k, Disability

Senior Security Specialist (Filled)

The Senior Security Specialist will have extensive experience with implementing network security policies and procedures. As well as implementing security policies and procedures, the Senior Security Specialist will be responsible for PCI compliance, SAS 70, and Security code reviews. He or she must also have experience with SSL, IDS, and Intrusion/Vulnerability testing.


Director of Analysis and Strategy (Filled)

The Director of Analysis and Strategy will be responsible for supporting insight-driven marketing strategies, leveraging advanced segmentation approaches, modeling, and data analysis. The Director of Analysis and Strategy will work with both Knotice customers and prospects and will help to inform Knotice’s Development and Engineering team on key platform requirements.


Business Intelligence Database Manager (Filled)

Knotice is a fast-paced, rapidly growing direct digital marketing firm in Akron, Ohio with clients throughout the United States. To learn more about Knotice (pronounced 'notice') please visit http://www.knotice.com. We're looking for an energetic and motivated individual to join our Business Intelligence and Analysis organization as a Database Manager.

Job Description

  • The ideal candidate will have experience in, and understanding of, effective online marketing communication strategies and tactics. Direct experience managing CRM, email, web or mobile campaigns is a definite plus.
  • Candidates will have a blend of project management, data integration management and client services skills and a strong working knowledge of the technical underpinnings of today’s online marketing landscape.
  • Qualified candidates will have 6+ years experience working with cross-functional teams in planning and executing data integration activities. Integrating data with the cross functional teams to consolidate and streamline data from multiple data sources into a centralized secure data mart.
  • The Database manager will be familiar with managing complex data structures including email, mobile, web, banner/display, transactional and third-party overlays.
  • He/she is also responsible for managing business intelligence data mart. The database manager will also work with the IT leadership team and BI leadership team to coordinate management of technically focused projects or project parts.
  • The Database manager will work with business intelligence organization to define data requirements of various analytic and marketing measurement exercises and deliver required data.
  • The Database manager will collaborate with the IT team to ensure that client data is harmonized across multiple data sources in a uniform business intelligence data mart.
  • The Database manager will work with executive team members, decision makers and clients to define customer data requirements and system goals and to identify and resolve customer data related business issues.
  • Candidates will perform database analytics in support of marketing efforts.

Requirements

The ideal candidate will have:

  • A Bachelor’s degree in Information Technology, Business, or a related field.
  • 6+ years of experience in Information Technology, Database Infrastructure or Data Integration experience.
  • Must be comfortable with Internet technology and internet best practices.
  • Experience with SQL and SAS data integration software preferred.
  • Experience with demographic data providers preferred.
  • Experience with statistical analytic software preferred.
  • Demonstrated proficiency with web-based tools and Microsoft Office applications, including (but not limited to) Outlook, Word, Excel, Access, and PowerPoint.
  • Willingness to work in a fast-paced, challenging environment.
  • Detail oriented and organized, with exceptional prioritization skills.
  • Ability to effectively communicate with senior management, supervisors, peers and clients internally and externally.
  • Ability to work effectively within a group as well as independently motivated with minimal supervision

Benefits

Dental, Holidays, Medical, Paid Time Off, Prescription, Vacation, Vision, 401K Competitive Salary

Apply Now

Software Architect (Filled)

As one of the fastest growing companies in Northeast Ohio, Knotice is seeking a software architect guru to help design and develop our software platform, Concentri®. Using leading edge technologies, the Software Architect will focus on the continual improvement of Concentri. Knotice is a well established, fast-paced, rapidly growing digital marketing firm with headquarters in Akron, Ohio, serving large, recognizable clients nationwide in a variety of different industries. To learn more about Knotice, (pronounced 'notice') visit http://www.knotice.com.

So why work at Knotice?

With innovative, challenging, and rewarding work, Knotice provides an environment that allows smart and creative people to thrive. We are intelligent, collaborative, productive and fun. Our company culture is casual, yet focused on delivering effective software tools for our clients.

Key Responsibilities

  • Design and architect multi-tenant, durable, scalable, distributed web applications and web/windows services
  • Design and hands-on develop critical framework components/reusable modules
  • Design and development of cloud-based web applications and services
  • Ability to fully understand and define scope of technical software projects
  • Lead and mentor other engineers on the team
  • Evaluate new technologies
  • Document technical findings/decisions and make technical presentations to the team
  • Establish, maintain and adhere to set of development standards

Qualifications

  • Bachelor's degree in Business Information Systems, Computer Science, or similar degree or similar experience (required)
  • 7+ years of web development experience in Microsoft technologies. Experience in .Net 3.0 or higher, SQL Server, OOP, XML/XSLT/XPATH, ADO.NET, VB.NET, C# and Web Services is required.
  • Strong relational databases skills
  • Experience developing public web applications that scale to millions of visitors each day
  • 3+ years experience as a software architect or working on a software architecture team, providing technical leadership/guidance/mentorship (direction setting and articulating, consensus building, conflict mediation, etc.)
  • Extensive, real–world experience designing enterprise software and defining software architectures (UML, design patterns, SOA, etc.)
  • Experience overseeing (from a technical perspective) multiple projects.
  • Multi-Tenant, enterprise, SaaS architecture development experience
  • Experience with multi-tier system development.
  • Experience building and supporting mission critical applications
  • Comfortable in a fast-paced environment following an agile development process
  • Software prototyping experience
  • Demonstrated self-starter, with the ability to set the direction when there is little or none
  • Experience with Software Development Life Cycle methodologies
  • Deep understanding of design patterns and architectural patterns
  • Experience with Visual Studio 2005 and/or 2008
  • Experience with Source Control - TFS
  • Experience with SQL Server 2005 and 2008
  • Experience with database design, querying, stored procedures, views, joins, performance etc.
  • Excellent analytic problem-solving, critical-thinking skills
  • Excellent written and verbal communication skills
  • Familiarity with Memcached, NOSQL solutions like Cassandra, Couch, Mongo, cloud frameworks such Azure and AWS is a plus

Benefits

Knotice provides competitive salaries for qualified individuals and an excellent benefits package that includes: Health, Dental, Vision, company-paid short term disability, paid time off, 401K, and flexible hours.

Apply Now




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